Dufry has made me develop personally and professionally.

Dufry has made me develop personally and professionally.

Débora Orts
Customer Service Leader at Madrid Airport

I started in the company when I was 21.  My first contract was for 20 hours and shortly after joining they increased me to 40, which allowed me to become independent and start a new stage in my life.

This company has made me develop personally and professionally. I started as a sales assistant and a supervisor started to train me as a reserve supervisor; I loved both feeling valued and having the opportunity to get to know my company better. When they opened Terminal 4 in Madrid, they made me supervisor for a store with a lower number of passengers.  

My biggest challenge came when I returned from maternity leave, and I was promoted to supervisor of the biggest store at the airport.  I learned a lot about team management and company procedures.  It was a special and great time in my professional career; I passed the Supervisor exam studying between nappies, bottles and laundry…

I am very happy with where I work, what I like most of all is working with the teams, motivating them, achieving unity and professional excellence and making them feel important for the development of our company.

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