Privacy Notice

This Policy describes the ways in which we collect, hold and use information about individual persons. It applies only to information gathered by us from online resources that display a link to this Policy. This website is owned by Dufry AG, with a registered address of Brunngässlein 12, Basel, Basel-Stadt, CH-4010, Switzerland, with a commercial register number of CHE-110.286.241. By using the Dufry website, you agree to the collection and use of information as set forth in this Privacy Policy. You also acknowledge the fact that Dufry may from time to time change, modify, add, remove or otherwise update this Privacy Policy at its sole discretion, without any prior notification. The following statements will explain how we treat any data about you that you voluntarily submit in connection with the use of our website.


The term “personal data” as used in this Policy refers to information such as your name, job responsibilities, e-mail address, mailing address and telephone and fax number that can be used to identify you. In general, Dufry will not process your personal data without your consent. However, we reserve the right, in exceptional circumstances, to conduct additional processing to the extent permitted or required by law, or in support of any legal investigation.

Non-disclosure of information

We will not sell, share, or otherwise distribute your personal data to third parties except as provided for in this Policy. Personal data may occasionally be transferred to third parties who act for or on behalf of Dufry, for further processing in accordance with the purpose for which the data was originally collected. These third parties have agreed with Dufry to only use personal data for the agreed purpose, will not sell your personal information to other third parties, and will not disclose it to third parties except as may be required by law. Where such disclosure of personal data to a third party occurs, we will endeavour to ensure that the processing is performed in accordance with the purposes and within the limits under which the data were originally collected. Personal data may be disclosed to a third party, if we are required to do so by applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any legal or criminal investigation.

Right of access

You have the right to ensure that your personal data is up-to-date. In addition, you can tell us to stop contacting you. If you wish to contact us regarding our use of your personal data, please e-mail us at If you contact us, please note the name of the website where you provided the information, as well as the specific information you would like us to correct, update or delete. Your requests will be dealt with in a prompt and proper manner.

Security and confidentiality

To ensure the security and confidentiality of personal data that we collect online, we use data networks protected by industry-standard firewall and password protection. In the course of handling your personal data, we take measures reasonably designed to protect the information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

Anonymous data collection

We may collect and process anonymous analyses about your visit to this website, such as what pages you visit and the kind of searches you perform. We use such analyses to help improve the contents of our website and to compile statistics about the use of our website for internal purposes.

Links to other sites

This Privacy Policy applies only to the Dufry website and explicitly excludes third-party websites. We provide links to other websites which we believe may be of interest to our visitors (i.e. the company websites of various brand names that we offer in our shops). Due to the nature of the World Wide Web, we cannot guarantee the privacy standards of every website to which we link or be responsible for any contents of websites other than our own. This Privacy Policy is not intended to be applicable to any non-Dufry site.

This Privacy Policy was last updated on October 31, 2016.

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