Our Industry Partners

Dufry takes its role in the industry seriously and supports the sector by actively participating in industry forums, conferences and events such as ACI, TFWA World Exhibition, MEADFA, IAADFS, ASUTIL to name but a few.

Working with Government Bodies

Duty-free and travel retail is very much a phenomenon of the second half of the twentieth century; its meteoric growth reflecting that of the growth in travel, particularly by air. Today it is an integral part of the travel experience for passengers and for transport providers, generating significant income vital to the financing of the ever-growing global transport infrastructure, airports in particular.

The duty-free and travel retail channel is arguably the most highly regulated of all retail channels, due to its bonded supply chain and to its operating environments, including airports and ports where security is paramount.

Travel Retail is also special as it operates as a single retail channel across multiple countries and territories, and all goods purchased in duty-free and travel retail stores are effectively ‘exported’ from a country with the purchaser, from the duty-free store.

The Public Affairs function enables Dufry to have a global view of the challenges to the industry posed through changes in social attitudes and regulations in the short-, medium- and long-term. By engaging with the different stakeholders, we aim to develop the best possible conditions to allow the industry to operate and achieve its full potential.

Understanding the broad thrust of the many drivers of regulation is key to working with other stakeholders to develop solutions which meet government objectives whilst giving the business headroom for growth.

Dufry is an active member of the major industry trade associations, on many serving as chair or on the board, and has in its own right developed effective relationships with policy-making institutions. 

Let's meet up!

Country, Divisional and Global teams participate in events all over the world, throughout the year. Take a look at our calendar to see where you can meet us next!

Related Information

These sections might also be of interest to you:

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Concession Partners
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Public Affairs

If you have any queries relating to Public Affairs, please contact:

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You may know of Dufry through one of our many other retail brands. If you would like to connect directly with one of these, please see the below links to our entire portfolio.

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