Dufry Awards

Perfetti Van Melle 'Winning Store Model Award 2019' for the Dufry Antalya team

Perfetti Van Melle (PVM) has introduced the PVM Winning Store Model – a new award to reward its best-in-class retail partners with a mission to drive the confectionery business in global travel retail.
The winning store for 2019 is Dufry's Antalya Duty Free for its "strong focus on PVM’s must-have assortment, along with fantastic visibility, strong promotions and excellent use of a Brand Ambassador".

Duty Free Readers' Choice Awards

Dufry was delighted to be announced a winner of the Americas, Asia and Gulf-Africa Duty Free & Travel Retailing Magazines' Duty Free Readers' Choice Awards.

The readers of the Duty Free Magazines voted Dufry 'The Best Airport Retailer in the Americas'.

Sunglasses Retailer of the Year, Sunglasses Vision 2020 Awards

In 2019, in the annual Sunglasses Workshop & Awards in Cannes held during the TFWA World Exhibition and Conference, Dufry achieved two awards: 'Best Dedicated Sunglasses Sales Team' for its team at Zurich Airport and 'Best Marketing Activity: On-Airport'.

Mejores Patronos and Best Employer

Dufry Puerto Rico has been awarded 'Mejores Patronos and Best Employer' in the 2019 edition of the awards, in recognition of its high international standards.

ACI-NA Concessions Awards

The Hudson Group won four awards in three different categories:
- Best New News & Gift Concept: 1st Place: Ink by Hudson, Tucson International Airport
- Best New National Brand Concept: 2nd Place: MAC Lips, O’Hare International Airport
- Best New Local Concept: 2nd Place: McNally Jackson Books, LaGuardia Airport and 3rd Place: Palmetto Distillery, Greenville-Spartanburg International Airport

More than 180 nominations were presented for a total of 43 awards from airports of all sizes throughout the U.S. and Canada.

Moodies' Digital, mobile and social media Awards

Dufry was successful in the the Moodies' Digital, mobile and social media Awards, winning in two categories; “Best Loyalty Campaign” for RED by Dufry and “Best Live Chat or Stream” DUDA by Dufry Brazil.

Sunglasses Retailer of the Year, Sunglasses Vision 2020 Awards

On the 10th anniversary of the annual Sunglasses Workshop & Awards in Cannes held during the TFWA World Exhibition and Conference, Dufry achieved the top retailer award in a contest that had record entries. Dufry won in the category “Sunglasses Retailer of the Year (Turnover Over US$2 billion)”.

Merchant of the Year and Highest Regard for Customer Service, EDGIE Awards

MarketPlace PHL – the City of Philadelphia’s private partner that coordinates the management of the concessions program at Philadelphia International Airport - recognized the Kiehl’s store operated by Hudson Group in two award categories; “Merchant of the Year“ and “Best Location with Highest Regard for Customer Service.”

Most Outstanding Global Travel Retailer – Europe, Excellence Awards

Dufry was recognized as the “Most Outstanding Global Travel Retailer – Europe” in the 2018 edition of the Global Excellence Awards organized by the magazine Acquisition International (AI). These awards were launched to recognize and reward both companies and individuals whose commitment to sustained outstanding performance has seen them leading the way, not only in their own sector or industry, but across the entire global corporate spectrum.

"Best Store in the World" Dreamstore Award

Dufry’s London Heathrow Terminal 5 Sunglasses Store has been granted the Moodie Davitt Report's Dreamstore “best store in the world” Award for the second year running in this category.

Guadeloupe Airport Award

The Airport Society Guadeloupe Pôle Caraïbes (SA GPC) acknowledged its longstanding and successful partnership with Dufry, awarding the company the Guadeloupe Airport Award.

Best Jewelry Store and Marketing Campaign

‘Best Jewelry Store’ and ‘Best Jewelry & Watches Marketing Campaign’ by DFNI Products Awards 2017 for Dufry's Bulgari stores at Norwegian Joy Cruise Line and Helsinki Airport, respectively.

Best Marketing Activity

Best Marketing Activity - Sunglasses Awards 2017

Marketing Campaign of the Year by a Retailer

Marketing Campaign of the Year by a Retailer - Frontier Awards 2017 - for the campaign “Rogue One: A Star Wars Story”, London Gatwick Airport

Rest of World 'Travel Retailer of the Year'

Rest of World 'Travel Retailer of the Year' Award - Icons of Whisky Awards 2017 - for our World of Whiskies London Heathrow stores

Scotland 'Travel Retailer of the Year'

Scotland 'Travel Retailer of the Year' Award - Icons of Whisky Awards 2017 - for our World of Whiskies Edinburgh and Glasgow stores

RoSPA Awards

Gold Award (World Duty Free UK)

Workforce Optimas Awards

Finalists (Dufry Learning and Development)

Airport Drinks Retailer of the Year – Multiple Locations

Drinks International’s Travel Retail Challenge Awards

Best Dedicated Sunglasses Team of the Year

Best Dedicated Sunglasses Team of the Year' award - Cannes Sunglasses Awards 2016 for the team at Heathrow Terminal 3

Heathrow Academy Awards

WDF Heathrow Employer of the Year

Moodie digital awards

Best Twitter Feed, Concessionaire – World Duty Free, @WorldDutyFree (Winner)
Best Use of Social Media, Concessionaire - World Duty Free Group (Highly Commended)
Best Website, Concessionaire – Reserve & Collect, www.uk.worlddutyfree.com (Winner)

OYA Top Award in Customer Service Excellence

“OYA Top Award in Customer Service Excellence” for Hudson by the Customer Service Experts (CSE) together with Miami Airport.

JIS Retailer of the Year Award

“JIS Retailer of the Year Award” for Colombian Emeralds for its Galleria Lounge located in the Miami Beach Convention Center.

Best Canadian Airport Duty Free Company award

”Best Canadian Airport Duty Free Company” award from the Frontier Duty Free Association.

Moodie Report Dream Store

The “Moodie Report Dream Store” awarded Nuance for its sunglasses offering at Antalya Airport, Turkey, and its wine selection at Sydney Airport, Australia.

The Best New Watch Store & The Best New Jewelry Store

Nuance was awarded "The Best New Watch Store” with its Timebox shop at Zurich Airport and “The Best New Jewelry Store” with its Bulgari shop at London Heathrow Terminal 2 by DFNI Product Awards.

Firenze Home Town of Fashion

Representing Dufry, CEO Julian Diaz receives special award "Firenze Home Town of Fashion" at “Pitti Uomo 86“ men’s fashion international trade fair in Florence.

Best News & Gift Operator

Hudson Group was named Best News & Gift Operator in the Airport Revenue News by ARN poll

The Americas Travel Retailer of the Year

“The Americas Travel Retailer of the Year" by DFNI.

The Americas travel retailer of the year

"The Americas travel retailer of the year" by DFNI.

Best News & Gift Operator

Hudson Group was named Best News & Gift Operator in the Airport Revenue News by ARN poll

Best News & Gift Operator

Hudson Group was named Best News & Gift Operator in the Airport Revenue News by ARN poll

Best Retail Store Design

Hudson Group’s Coach store in Newark Liberty International Airport Terminal C was named Best Retail Store Design by ARN poll

The Americas travel retailer of the year

"The Americas travel retailer of the year" by DFNI.

Customer service awards

China - Staff wins customer service awards by the Shanghai Airport Authority (SAA)

Best Retail and Distribution Services

Duty Free Caribbean - “Best Retail and Distribution Services” by the Barbados Chamber of Commerce & Industry

Award for Travel Retailer of the Year

Dufry Group - Award for Travel Retailer of the Year at DFNI Awards for Travel-Retail Excellence in the Americas

Best News & Gift Operator

Hudson News - Best News & Gift Operator at Airport Revenue News magazine’s annual awards