2,300

UNIQUE CUSTOMER ACCESS FOR GLOBAL BRANDS

Global player, with over 2,300 shops operated in 66 countries on six continents.

Offering global brands a unique market access and window display.

GLOBAL MARKET LEADER

Close to 20% market share in airport retail and 11% market share in travel retail across all channels pre-COVID.

GLOBALLY DIVERSIFIED AND LONG-TERM CONCESSION PORTFOLIO

Most diversified travel retailer with operations on all six continents, covering 66 countries, over 420 locations.

Geographic diversification allows Dufry to capture global growth trends of the travel retail industry, which in most cases helps to mitigate potential local events.

GLOBAL “PURE PLAY” IN A LONG-TERM GROWING INDUSTRY

Company growth driven by both M&A opportunities and organic growth fueled by fundamentally increasing passenger numbers and net new concessions.

CLEARLY DEFINED ESG STRATEGY

Dufry’s ESG strategy defines clear environmental targets to reduce CO2 emissions allowing to reach climate neutrality by 2025 for scopes 1 + 2, as well as to considerably reduce scope 3 emissions.

6 YEARS

6 years of remaining average concession lifetime, across a highly diversified portfolio.

Dufry has strong relationships with landlords and airport authorities and is a reliable partner delivering outstanding results for landlords through a vast offering of unique shop concepts and commercial initiatives.

COLLABORATING WITH MORE THAN 1,000 SUPPLIERS

Travel retail recognized as important channel, translating into attractive margin profile.

STRONG EQUITY FREE CASH FLOW GENERATION CAPABILITY

In 2021, Dufry has - despite the challenging business environment - confirmed its long-term track record of how the low capital intensity of the business allows for strong cash generation and fast deleveraging. The strong cash conversion continues to be supported by the organization and successful implementation of significant structural savings.

STRONG RELATIONSHIPS WITH CAPITAL MARKET

Dufry’s shareholders, bondholders and bank partners continued to strongly support the company, with total capital raised through equity-linked investors of ~CHF 1.9 billion, including convertible bonds issued in 2020 and 2021, as well as through the debt refinancing including CHF 1.1 billion senior notes and loans of CHF 500 million in 2021.

CAPTIVE AND AFFLUENT CUSTOMER BASE ENHANCED THROUGH DIGITALIZATION

Travel retail and Dufry benefit from a growing captive customer base with above average spending power.

The ongoing digitalization of the business allows to considerably increase customer touchpoints and engagement, thus benefitting customer conversion and spending.

GROWTH OPPORTUNITIES IN ASIA AND F&B

In 2021, Dufry further extended its Food & Beverages operations in the US, adding its first full-service restaurant, among other offerings, while also engaging in growth opportunities in Asia – for example by participating in the Global Duty Free Plaza at the Mova Mall in Hainan’s capital city Haikou.

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